Customer # - Account #
 Due Date
 Account Status  Online Payment ID
Account #
Select the search type
  • Site
  • Web
Welcome to New London Public Utilities Customer Portal

Application Permits for new water service in New London or Waterford please call 860-447-5222

Please register by clicking the Login button on the left then the Register button below the login screen in order to:

  • view your usage and billing history
  • manage paperless billing
  • pay online with echeck* or credit card*
  • sign up for autopay*
‚Äč*PAY BY PHONE - FREE NO CHARGE (844) 368-3945 - Enter Customer # first (6 Digits + #) THEN Account # (6 digits + #)

You will need your New London Utilities customer number and account number from a bill or notice.  If you do not have it handy, please contact us for assistance at or 860-447-5222.

The New London Utilities customer number is the first 6 digits of the Customer – Account number.

The Account number is the last 6 digits of the Customer – Account number.

If you would like to make a payment without registering, use the Make a One Time Payment button on the left.  You will still need your customer – account number.