Application Permits for new water service in New London or Waterford please call 860-447-5222
Please register by clicking the Login button on the left then the Register button below the login screen in order to:
- view your usage and billing history
- manage paperless billing
- pay online with echeck* or credit card*
- sign up for autopay*
*FREE ONLINE TRANSACTION FEES AFTER JULY 1, 2018
You will need your New London Utilities customer number and account number from a bill or notice. If you do not have it handy, please contact us for assistance at watermeter@newlondonct.org or 860-447-5222.
The New London Utilities customer number is the first 6 digits of the Customer – Account number.

The Account number is the last 6 digits of the Customer – Account number.

If you would like to make a payment without registering, use the Make a One Time Payment button on the left. You will still need your customer – account number.